Impact Assessment Report

Service Civil International (SCI) is an international voluntary service organisation established in 1920. It consists of 40 branches and groups in every continent and of more than 90 partners all around the world.
This report highlights the difference SCI’s initiatives are making around the world.
Through evaluations, it tells the story of how our efforts inspire volunteers, uplift communities, and help care for our planet.

Impact Assessment Report 2024

The Impact Assessment Report 2024 shows what Service Civil International (SCI) is all about: creating a better world through peace, justice, and sustainable development, where volunteers grew personally, gained a deeper appreciation for other cultures, and strengthened their commitment to protecting our planet, where communities welcomed new ideas, embraced environmental action, built stronger connections across differences and together, we proved that even small actions can create meaningful change.

Download the full report and see the impact of SCI’s work in action.

Concept of Peace

When we talk about peace in SCI, we refer to the concept of positive peace, where different levels contribute to the attainment of true peace:

Inner Peace

Is sometimes referred to as “peace with myself”, or inner harmony, peaceful state of mind, and psychological well-being.

Peace with Others

Relates to the effects of our relationships, behaviours and communication towards other people and society at large. Living together in peace is about accepting differences and having the ability to listen to, recognize, respect and appreciate others, as well as living in a peaceful and united way.

Peace with Nature

Refers to the respect for the environment, a feeling of connection with nature, awareness of the link between one’s daily choices and the effect on the planet as well as the relationship between climate change and violent conflict, personal andcivic responsibility regarding sustainability, and active engagement in the protection of the planet.

Measuring impact at different levels

The framework assesses impact at three levels:

Participants

It focuses on personal growth areas such as inner peace, peace with others, and peace with nature. Indicators include self-awareness, self-esteem, inclusivity, and environmental consciousness.

Communities

It evaluates SCI’s impact within local communities, measuring cultural understanding, participation, and community perception of SCI’s work.

Environment

It analyses SCI’s environmental footprint, particularly in terms of CO2 emissions and broader sustainability efforts.

Participants

After their project…

55% of volunteers report significant changes in behaviour

55%

62.5% notice a shift in their understanding of peace

62%

Active
citizenship

14%

+14% of volunteers “somewhat” or extremely likely to confront statements opposing peace and to advocate for peace activities

Peace
with nature

12.6%

+12.6% of volunteers “somewhat” or extremely likely to try to change a friend’s or acquaintance’s mind about the value of peace activities

Communities

Positive contributions to communities
Interviews from Italy, Nigeria, and Australia show how volunteers and local partners are building inclusive spaces, strengthening communities, and fostering genuine intercultural exchange.
Peace, inclusion, and community development aren’t abstract ideals, they’re lived experiences made possible when people choose to volunteer with SCI.

“Working together on this project united us toward a common goal […] Volunteers made this project a reality, and their passion inspires us to keep contributing to social change.”

(VWAN Nigeria)

Environment

After their project…

100% of volunteers reported picking up
their trash/waste “most of the
time” or “always”

100%

81.2%
of reported using bicycle and
public transportation more

81%

+15.1%
Significant increase in buying local
and organic food

15%

Conclusion

Across the three dimensins of Inner Peace, Peace with Others, and Peace with Nature, a unifying pattern emerges: learning in SCI workcamps is experiental, relational and transformative. Volunteers do not acquire peace as knowedge; they practice it through lived situations that demand reflections, cooperation, and care.

The impact is sustained over time, with volunteers interviewed after 6 months of their projects confirming the persistence of friendships, continued ecological habits, and follow-up involvement in local volunteering, and communities highlighting the lasting results of projects, especially when repeated over multiple years. However, the impact on the environment is an area that we need to evaluate more in the future.

SCI workcamps remain poweful instruments of non-formal peace education, fostering comprehensive learning that integrates emotional, social, and ecological dimensions. They also strenghten communities and enhance commitments to climate action. The findings underscore the enduring relevance of SCI’s century-old vision of peace through deeds.

Words from Volunteers and Communities

My volunteering experience was absolutely incredible and I highly recommend it to anyone! It was a rich cultural exchange where I learned so much and discovered that I’m capable of so much more than I ever imagined. It truly was the best experience of my life and I can’t wait to volunteer again soon!

An opportunity to feel part of global community and have time to reflect on how to make positive impacts once home, while having a lot of fun!

Workcamps are the most authentic experiences that make us dive into cultures, local communities, languages and personal stories. The time together opens our minds and hearts and teaches us lots of new skills!

Volunteers came up with some really interesting activities that allowed for a beautiful interaction between local children of refugee families who live in thee area, who maybe usually during the year are always a little more reluctant to participate.

SCI Italy, Terzo Millennio

Working together on this project united us toward a common goal because even though these children are not ours biologically, we assume a sense of responsibility for them.[…] More parents are now enrolling their children in school because they know there’s a proper toilet facility. Volunteers made this project a reality, and their passion inspires us to keep contributing to social change.

VWAN Nigeria, Olorunda

We always speak very highly of the volunteers when we’re talking about the [agricultural] show afterwards and even before, because, you know, we couldn’t do it without them, because those extra people are just gold.

IVP Australia, Goulburn

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